Privacy Policy
Last updated: January 2025
1. Introduction
Oclo Labs AB ("we", "us", or "our") operates Fabel. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following types of information:
- Account Information: Email address and name when you create an account
- Shipping Information: Name, address, phone number, and email for order delivery
- Story Content: Character names, descriptions, story premises, and uploaded images you provide to create your books
- Payment Information: Payment details are processed securely by Stripe and we do not store your full card details
- Usage Data: Information about how you interact with our Service
3. How We Use Your Information
We use your information to:
- Provide and improve our Service
- Create and generate your personalized storybooks
- Process and fulfill your print orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Third-Party Services
We work with trusted third-party services to provide our Service:
- Stripe: Processes payments securely. See Stripe's Privacy Policy
- Lulu xPress: Prints and ships your physical books. See Lulu's Privacy Policy
- Cloudflare: Hosts our Service and stores your data securely. See Cloudflare's Privacy Policy
- Google: Provides AI services for content generation. See Google's Privacy Policy
5. Data Storage & Security
Your data is stored securely on Cloudflare's infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. We may retain certain information as required by law or for legitimate business purposes.
Your created books and story content are retained in your account until you choose to delete them or close your account.
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at hello@getfabel.com.
8. Children's Privacy
Our Service is designed to create children's storybooks but is intended to be used by adults (parents, guardians, or gift-givers). We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.
9. Cookies
We use essential cookies to provide our Service and maintain your session. These cookies are necessary for the Service to function and cannot be disabled.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@getfabel.com.
Data Controller:
Oclo Labs AB
Sweden